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Renovation Hope Aged Care Sunshine

Hope Aged Care: How we upgraded our aged care facility in Sunshine

At Hope Aged Care, we’re committed to providing the best possible environment for our residents. Our recent upgrades to the Sunshine facility reflect this dedication. Here’s an overview of the improvements and the positive impact they’ve had on our community.
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Hope Aged Care Sunshine renovations in detail

1. Lobby and reception area

Our newly renovated lobby and reception area offer a warm, welcoming space for residents and visitors. The fresh, modern design improves the overall atmosphere, making everyone feel more comfortable and at ease. 

“The renovation project at Sunshine was a long-time coming, and we couldn’t be more thrilled with the outcome. It wasn’t easy with renovations taking place inside the facility, but our residents were so accommodating. We are one big family here at Hope Sunshine, and it’s times like these where that really shines through.”

Bashar Bitar
Bashar Bitar
Operations Manager

These improvements underscore our commitment to creating a homely and supportive environment for everyone here at Hope Aged Care Sunshine. 

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Renovation Hope Aged Care Sunshine
Renovation Hope Aged Care Sunshine

2. Resident rooms

We’ve upgraded 14 of our resident rooms to offer more comfort and a better living experience. These renovations include improved ensuite bathrooms and enhanced living spaces, making them feel more like home.
“The renovation of my room has been wonderful. It looks much more spacious, and the ensuite is now neat and tidy. I love waking up here every day; it feels like a fresh, new space.”
Mary Evans
Resident

“Sunshine Hope is now absolutely stunning, its aesthetic reflects the warmth and care that the staff has always given there”. 

Jill Ascot
Family Member
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Renovation Hope Aged Care Sunshine

3. Courtyard and garden areas

Our beautiful courtyard and garden areas have been transformed with new landscaping and decking. These outdoor spaces provide a serene environment where residents can relax and enjoy nature.

“Since the renovation, the front entrance looks amazing, and the courtyard is beautiful. The entire home feels bigger and more spacious, and we’re very happy with the changes.” 

Jeanette Johnson
Resident

These changes have really made our Sunshine facility feel more welcoming and open. 

Renovation Hope Aged Care Sunshine

4. Management rooms

Upgrades to the management rooms have streamlined our operations, making sure our staff can provide the highest level of care and attention to residents efficiently and effectively.

Rooms Hope Aged Care Sunshine

The difference between classic and deluxe rooms

At our Sunshine aged care facility, we have a total of 41 cosy rooms designed for your comfort. 

This includes 14 beautifully renovated deluxe rooms and our charming original classic rooms. Our classic rooms are private and come with convenient twin-share bathrooms, offering a friendly and communal feel.

The deluxe rooms are private single rooms with ensuite bathrooms, adding an extra touch of luxury and personal space. No matter which option you choose, both provide a comfortable and inviting environment to make you feel right at home.

Renovation Hope Aged Care Sunshine

Teamwork and effort behind the renovations

This project was made possible by the enormous effort of our entire team, including our service manager, operations manager, clinical care coordinator, and the builders. Their dedication ensured a smooth process that minimally disrupted our residents’ lives. 

“Most importantly, this project succeeded thanks to the teamwork from the residents and families who have been very patient with us and the huge effort of the builders who’ve been extremely thoughtful working within an aged care environment.” 

Bashar Bitar
Bashar Bitar
Operations Manager Hope Aged Care

The renovations took considerable time while residents continued to live here, and they have been absolutely amazing throughout the process. 

Renovation Hope Aged Care SunshineRenovation Hope Aged Care Sunshine
Renovation Hope Aged Care SunshineRenovation Hope Aged Care Sunshine

Residential aged care in Melbourne and Swan Hill

Conclusion

At Hope Aged Care, we aim to create a nurturing environment where our residents can thrive. Our recent upgrades to the Sunshine facility show our dedication to excellence in aged care. We invite you to visit and see the improvements for yourself. 

For more information on how we can support you and your loved one, please contact us or visit our location pages on our website.

Brunswick location
Sunshine location
Gladstone Park location
Swan Hill location

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Entry into Hope Aged Care Homes

If you’re starting to consider residential aged care for your Mum, Dad or loved one you’re probably wondering how much it will cost – and if they can afford it.

The Australian Government’s New Aged Care Act came into effect from 1 November
2025. The reforms include changes to the costs of permanent residential aged
care. These costs apply to every aged care community across Australia.

The following costs apply to those entering residential aged care after 1 November
2025. If you were approved for, or accessing, a Home Care Package on 12
September 2024, you are protected by the ‘no worse off principle’ and will pay
fees under the 1 July 2014 arrangements. 


Fees and contributions you may pay

Before you enter permanent residential care, you should have your means assessed to see if you’re eligible for Australian Government assistance with fees and accommodation costs. The fees you pay will depend on the outcome of your means assessment and what you agree on with your aged care provider.  You may need to pay some or all of these fees:

• basic daily fee

• hotelling contribution

• non-clinical care contribution

• accommodation costs

 

Basic daily fee

All residents pay this fee for daily living services, including meals, cleaning, laundry and utilities.

The maximum fee is set at 85% of the single basic age pension. This fee increases in March and September each year in line with the age pension.

Hotelling contribution

People who can afford to will contribute more towards their daily living costs through a hotelling contribution.

Services Australia will tell you if you need to pay a hotelling contribution and if so, how much you need to pay. This is based on your means assessment and changes with indexation in March and September. 

Non-clinical care contribution

People who need to pay the maximum hotelling contribution may also need to pay a non-clinical care contribution.

Services Australia will tell you if you need to pay a non-clinical care contribution and if so, how much you need to pay. This is based on your means assessment. The maximum amount changes with indexation in March and September. Daily and lifetime caps apply.

This fee ceases after a person pays it for four years, even if they have not reached the lifetime cap amount


Accommodation costs

Room prices

How much you pay for a room at your chosen aged care facility will also depend on your means assessment.

If you are eligible for assistance, the government will pay some or all of your accommodation costs to your provider. If not, you will need to pay the price that you agree with your provider.

Payment options

  • Option 1: 

A lump sum refundable accommodation deposit (RAD) that is refunded when you leave care, less any retention amounts and any fees that you agree to draw down.


A refundable accommodation deposit (RAD) retention also applies – if you pay a lump sum, your provider keeps 2% of your lump sum per year. This amount is not refunded when you leave care. After 5 years in care, no further retention amounts will be deducted.

  • Option 2: 

A daily accommodation payment (DAP) that is not refunded when you leave care.

The interest rate used to calculate a DAP is called the Maximum Permissible Interest Rate (MPIR). This is set by the Government and reviewed quarterly.

Daily accommodation payment (DAP) indexing applies – if you pay by DAP, this amount will increase due to indexation on 1 January, 1 April, 1 July and 1 October each year. Indexation does not apply to daily accommodation contributions (DAC) paid by residents eligible for government assistance with their accommodation costs.

  • Option 3: 

Any combination of a RAD and DAP.

Until you pay a RAD, you will pay a DAP. You can pay a RAD at any time after you enter care.

A RAD payment is considered an asset for aged care purposes. This means it is counted in your means assessment and may affect your hotelling contribution and non-clinical care contribution.

If you choose a combination payment, you can choose to draw your daily payment from your paid RAD. Over time, this will increase your daily payment unless you top up the lump sum. Your provider may also agree to draw other fees from the lump sum, like your basic daily fee.

 

Confirm your fees with a means assessment

To confirm your aged care fees, you will need a means assessment. This is where Services Australia or the Department of Veterans’ Affairs (DVA) assesses your income and assets. If you are a member of a couple, they will assess half of your combined income and assets, regardless of who earns the income or owns the assets.

If you choose not to have your means assessed, you will not be eligible for assistance with your accommodation and your provider can ask you to pay:

• the full hotelling contribution and non-clinical care contribution, and

• the accommodation price you agreed on before you entered care.

 

To complete a means assessment, fill in the Residential Aged Care Calculation of your cost of care form (SA457) or the Residential Aged Care Property details for Services Australia and DVA customers form (SA485). If Services Australia or DVA already have your financial details, you may not need to complete a form to have your means assessed.

 

Once your assessment is complete, Services Australia will send you a fee advice letter.

 

You should lodge your request for a means assessment as early as possible – even before you enter an aged care home. If your assessment is finished before you enter, the results are valid for 120 days unless there is a significant change in your circumstances.

 

Changes to fees after entering care

Your aged care fees and contributions do not stay the same for your time in care. They will change over time because of:

• changes to your financial circumstances

• indexation of aged care fees and thresholds

• reaching lifetime caps on certain fees.

 

Keep your financial details up to date

Once you’ve had your means assessed, you need to keep your income and assets up to date with Services Australia or DVA. You are legally required to report changes to your (and your partner’s) personal or financial circumstances within 28 days. This will help keep your aged care fees correct.

You can call Services Australia on 1800 227 475 or update your details online through MyGov.

 

Department of Veterans’ Affairs (DVA) recipients

If you are an eligible former Prisoner of War (POW) or Victoria Cross (VC) recipient, DVA may pay your basic daily fee. You may also be exempt from paying some of the contributions based on your means assessment.

You can find more information at dva.gov.au

 

Seek financial advice and education

You should seek independent financial advice before deciding how to pay for aged care. Some payment methods can affect your pension and aged care fees. If both you and your partner need to access care, each of your payment methods may affect the other’s aged care fees.

 

Financial hardship assistance

If you can’t afford your aged care fees for reasons beyond your control, you can apply for financial hardship assistance. You must meet certain eligibility criteria and will be assessed on your specific circumstances. If you’re approved for hardship assistance, the government will pay some (or all) of your aged care fees.

 

Got Questions?

We understand that residential aged care costs can be confusing. That’s why our knowledgeable and friendly team is here to help you. We’ll guide you through the options, answer your questions and help you at every stage.

Call us on (03) 9302 9300 or email us at [email protected]. 

Schedule of fees and charges for residential care
from 20 March 2026

This Schedule applies to residential aged care recipients. Different fees and accommodation costs apply based on the resident’s fee arrangements and accommodation arrangements.

Rates for 1 November 2025 fee and accommodation arrangements

Resident fees and contributions

Fee

Maximum daily rate

Basic daily fee 1

$66.80

Hotelling contribution 2

$22.15

Non-clinical care contribution 2

$107.32

This fee applies for permanent residential care and residential respite care.

Services Australia advises the contribution amount for a resident.

Caps on non-clinical care contribution

Non-clinical care contribution cap

Rate

Daily cap

$107.32

Lifetime cap 3

$137,917.01

A four-year cap also applies to the non-clinical care contribution. The fee ceases after a person pays it for four years, even if they have not reached the lifetime cap amount. 

 

Rates for post 1 July 2014 fee and accommodation arrangements

Resident fees and contributions

Fee

Maximum daily rate

Basic daily fee

$66.80

Means tested care fee 5

from 1 October 2025

from 1 April 2026

$403.80

$370.39

Services Australia advises the fee amount for each resident.

 

Caps on Means tested care fee

Means tested care fee caps

Rate

Lifetime cap

$86,185.23

Annual cap

$35,910.43