Aged Care Melbourne and Swan Hill
New beginnings at Hope Aged Care
- Author: Hope Aged Care
- First published:
Aged Care Homes Melbourne and Swan Hill
Step 1: Signing your resident agreement
Welcome to Hope Aged Care. Whether you have chosen one of our aged care homes in Melbourne or our nursing home in Swan Hill, the first thing we’ll ask you to do is some paperwork.
Resident Agreement
Before you move in, an essential step is to familiarise yourself with the Resident Agreement, a document that sets the foundation for our mutual relationship. This agreement outlines the range of services we offer, the fees associated with these services, and the rights and responsibilities that you hold as a resident.
Making sure this agreement is finished helps everyone understand the terms clearly, leading to a smooth and friendly living situation for everyone.
Aged care homes Melbourne & Swan Hill: fees
At Hope Aged Care, every resident contributes through three main types of fees.
- The basic daily fee, which covers day-to-day living costs like food and meals;
- The means-tested care fee, which is calculated based on your financial situation to contribute towards the cost of your care;
- The accommodation fee, determined by your financial assessment, covering your living space.
These fees are clearly listed in your Resident Agreement, making sure everything is transparent and fair for your care and living costs.
You can also check our fees using the “Find a Provider” tool. Simply choose one of our aged care homes in Melbourne or the one in Swan Hill and hit enter.
Transition to aged care facility Melbourne or Swan Hill
Step 2: Preparing your move to Hope Aged Care
Updating your address
Just like moving to a new house, it’s important to tell your family and friends where you’re going. When you share your new address, either in one of our Melbourne aged care facilities or the one in Swan Hill, make sure your friends and family members can keep in touch easily, whether that’s by sending you letters or giving you a call. You can give them the phone number of your aged care home or your own mobile number, whatever works best for you.
Packing your belongings
We want your new space to feel like home. That’s why we encourage you to bring along those little things that make a place special to you, like your favourite photo frames, a beloved small object or ornament, or some cherished books. To give you peace of mind, we also suggest arranging insurance for your personal items, especially the ones that mean the most to you.
Community aged care Melbourne & Swan Hill
Step 3: Moving in your new home
Meeting your care team
Personalising your care
“We’re proud of how our personalised care makes a difference, and our residents agree. To hear more about their experiences and why they value our approach, we invite you to read their stories in our testimonial blog post.”
Hope Aged Care Melbourne & Swan Hill
Step 4: Enjoying life at Hope Aged Care
Once you’re all settled in, you’ll find a warm and active community waiting for you. We offer all sorts of fun and interesting things to do, so you can make friends, enjoy your hobbies, or try something new. Our team is here to support you in living a happy, fulfilling life in your new home. Welcome to the Hope Aged Care family!
Aged Care Homes Melbourne and Swan Hill
Click on the links below and discover all our services per location:
Brunswick aged care activities
Gladstone Park aged care activities
Sunshine aged care activities
Swan Hill aged care activities
Questions? Let’s talk
“We’re proud of how our personalised care makes a difference, and our residents agree. To hear more about their experiences and why they value our approach, we invite you to read their stories in our testimonial blog post.”