Aged care Melbourne
Personal stories and experiences from our Brunswick residents
- Author: Hope Aged Care
- First published:
Aged care Melbourne
Bridging the gap: Getting used to life in aged care
Moving into an aged care home is a big deal and can stir up a lot of strong feelings. Many people worry about not being as independent or miss the comfort of their own home. It can feel like a big life change, which might be scary and very personal.

The good news is that many people get through this and end up feeling happy in their new home.”

In this article, we’ll hear from four residents of our Brunswick aged care home. They’ll share their own stories about moving in, dealing with these tough feelings, and how they now feel at home. Their experiences show that, even though it might be hard at the start, there’s a friendly and supportive community waiting for you.

Emotional transition in Melbourne's aged care
From transition to transformation: Bev's story
When Bev Willan and her husband Jim moved into Hope Aged Care in 2021, it was a significant turning point. Jim needed dedicated care for his Parkinson’s and dementia, and Bev wanted to be by his side. The transition was hard, filled with emotional struggles as Bev faced leaving their lifelong home and adapting to a new environment.
“It was really hard to make that decision. But seeing how well the staff looked after Jim and getting their support made me realise it was the right move for both of us.”
After Jim’s passing, Bev embarked on an unexpected journey of self-discovery and renewal within the aged care community. At 81, she found a sense of purpose and joy she hadn’t anticipated, describing this period as the happiest time of her life.
At Hope Aged Care, Bev didn’t just join in; she also helped run activities for people with different health problems. This gave her a valuable role in the community and helped her make strong friendships.
Now, she has a group of friends who are like family. Bev’s experience shows how getting involved and connecting with others in a care home can create a real sense of family and belonging.
Care and community at Melbourne's aged care homes
Sue's insights on genuine care and community
Sue Bebarfald’s arrival at Hope Aged Care was unexpected, a transition directly from hospital to nursing care on her children’s advice. Initially intended as temporary respite, it soon became evident that this was the right place for Sue. Leaving her life in the eastern suburbs of Melbourne for a new chapter in the north was a significant change, but her granddaughter played a crucial role in making this transition smooth and reassuring.
“I never imagined I’d need nursing care so suddenly, but my granddaughter was a godsend. She found Hope for me, sorted out all the details, and even picked out a lovely, bright room she knew I’d love.”
Sue had seen many friends in various nursing homes and knew the pitfalls of places that prioritised style over substance. Her experience taught her to value genuine comfort and care, qualities she found at Hope. She shares insights from a lifelong friend involved in aged care advocacy, highlighting the importance of staff quality and training – some of the key values at Hope Aged Care.
“The care here is different; it’s clear that our comfort and needs are the priority. The staff listen and respond, and that makes all the difference.”
Hope Aged Care has struck a balance that Sue appreciates: large enough to offer a range of services yet intimate enough for personalised attention. She values the flexibility and understanding she receives, from storing her scooter to choosing how and where she wants to dine or participate in activities.

Building connections in Melbourne's aged care facilities
Finding family and independence: Raymond's story
Raymond McMillan’s choice to move to Hope Aged Care in 2018 was significant, especially as he had lost touch with his family. Despite this, he found a new sense of belonging and support at Hope that he hadn’t experienced before. The team at Hope was really helpful in getting Raymond back in touch with his family. Thanks to their support, he’s now built a strong relationship with his nephew, who comes to see him often.
At Hope, Raymond gets the right balance of help and freedom to do things his way, which suits his health and what he likes. This has helped him make new friends and enjoy new things, making his life better.
“The sense of community here is strong. I’ve made great friends among residents and staff, and even visitors from the Community Visitors Scheme. It’s more than a care home; it’s a place where you’re part of a family.”
Raymond thinks so highly of Hope that he suggests others consider it too. His experience shows that Hope is a place where you can rebuild old relationships and create new ones.
Shared joy at Hope Aged Care Melbourne
Together at Hope: Antonio and June's new chapter
June and Antonio Di Santo chose Hope Aged Care back in 2018 because it felt friendly and welcoming from the moment they arrived. The staff were really nice, saying hello and smiling, which made them feel at home.
Antonio likes to visit cafes and shops, and since Hope Aged Care Brunswick is near Sydney Rd, they can still go out together.
Even though Antonio has cognitive and speech difficulties, the staff at Hope carefully assessed his needs. They made sure he got a good room in another part of the care home where he gets the right kind of help.
“The staff’s kindness and respect mean so much to us. And the owner’s hands-on approach and commitment to having a registered nurse available at all times give us peace of mind.”
Antonio and June join in lots of activities at Hope, which keeps Antonio busy and happy, even when June isn’t around. They really appreciate how everyone is treated equally and kindly, no matter where they come from or what difficulties they face. They’ve made some great friends, which has made their stay much nicer and helped Antonio get the care he needs.