Welcome to Hope Aged Care

Your home away from home

Providing permanent, respite and dementia residential care, always focusing on the individual.

Three aged care homes in metropolitan Melbourne. One aged care home in regional Victoria.

Find a Hope Aged Care home near you

Aged care in Victoria

The Hope Aged Care guarantee

With aged care homes in the heart of Melbourne as well as in the greater Melbourne area and regional Victoria we provide optimal care and a home-away-from-home experience. Our resident focussed care and 24/7 registered nurse attendance gives your family peace of mind knowing your loved ones are in excellent hands.

Mark F

“Both mum and dad have been long-term clients. Dad for 3 years till his death and mum for 5 years and still a resident. It is small, homely and caring. The CEO is a qualified medical specialist and communication and standards expected of all staff is high. Close to Sydney Rd and public transport.”

Simone P

“Brilliant staff. Great place. Thank you so much for your care. Xx”

Tania L

“Fantastic caring family run business that puts the residents needs ahead of the need to save on the necessities for quality of life. Great staff and approachable management. Highly recommended A++++”

Meet the team behind Hope Aged Care Head Office Team

Dr Afif Hadj

CEO

Bashar Bitar

Operations Manager
Financial Controller

Father George Matter

Allied Health Coordinator

Lynne Herbert

Accounts Receivable

Abanob Batikha

Accounts Payable

The Clinical Care of residents at Hope Aged Care

“The reality is that our residents often have multiple health issues including diabetes, hypertension, skin integrity issues, congestive heart failure etc. The Hope Aged Care staff have optimal skills and expertise to manage these health issues.”

Dr Afif Hadj

Founder Hope Aged Care

Lifestyle activities

Discover a vibrant range of lifestyle activities at our aged care homes. From fitness classes to arts and crafts, our curated programs cater to diverse interests. Engage in yoga, dance, gardening, painting and many more activities fostering social connections and enhancing well-being.

Book a tour at one of our Hope Aged Care homes

Frequently asked questions

More questions? Please get in touch with our friendly team.

Is there a waiting list?

Can we personalise the indvidual room?

We encourage families to bring favoured furniture items so that the room is familiar and similar to their room at home.

How do you accommodate the specific dietary needs?

In conjunction with the medical requirements the dietary needs are determined and these are then reviewed by our qualified dietician.

What happens in case of an emergency or medical crisis?

Our homes are staffed 24 hours by registered trained nurses. In an emergency or medical crisis, the medical condition is assessed and a decision is then made as to the appropriate care. The resident is stabilised and if emergency hospital care is required the appropriate emergency services are contacted and the resident transferred to the most appropriate emergency facility.

Is there a registered nurse on-site 24/7?

Yes

Can residents continue to see their own doctors?

Residents are encouraged to keep their own health professionals. Where the resident does not have their own regular GP or the GP does not make home visits, we have a number of visiting GP’s who are able to take over the medical care of the resident.

Entry into Hope Aged Care Homes

There are two types of fees payable in the aged care

1: Daily Care Fee
2: Accommodation Payment

1: Daily Care fee: The daily fee consists of:

Basic Daily Care Fee: Every person in residential aged care is required to pay a Basic Daily Fee, which covers all levels of care and assistance. The basic daily fee is approximately 85% of the single person rate of the basic age pension. The government sets the price on 20 March and 20 September each year, changing in line with increases to the aged pension.
Prices are published on the Department of Health website.
Means Tested Care Fee: The government requires those who can afford to contribute more towards their care to do so. As such, the Department of Human Services will determine if a resident is required to pay a Means Tested Care Fee in addition to Basic Daily Fee. This amount is based on an assessment of the new resident’s income and assets. Potential residents will be notified if a Means Tested Care Fee is payable when they receive their Centrelink Assessment letter. There are yearly and lifetime Maximum Means Tested Care Fees. The Maximum Means Tested Care Fee you can be asked to pay is $31,706.83 each year or $76,096.50 in your lifetime. These caps are indexed and change each time there is an increase in the aged pension. We recommend you seek independent financial advice.

2: Accommodation Payment:

The total Accommodation Payment amount will vary depending on the accommodation type chosen by the resident. The payment method is also determined by the resident, who can choose between paying a RAD (Refundable Accommodation Deposit), a DAP (Daily Accommodation Payment) or a combination of both.

Refundable Accommodation Deposit (RAD): A Refundable Accommodation Deposit (RAD) is a one-off lump sum payment made to the aged care provider. It varies according to the room chosen by the resident. The RAD is fully refundable on departure. Upon payment of the RAD the resident must be left a minimum of $57,000 in cash / assets. If the RAD is paid in full within 7 days of admission no interest will be charged. The deposit is fully refunded when you leave the aged care residence, less any amounts you have agreed to have deducted. Those residents transferring to another aged care residence or returning home will have their RAD refunded within 14 days from discharge. In the case of a deceased resident, the RAD will be refunded within 14 days of receipt of a certified copy of the Grant of Probate.
Daily Accommodation Payment (DAP) A Daily Accommodation Payment (DAP) is a rental-type payment. Instead of paying for your accommodation in full (as a RAD) an ongoing daily payment can be selected. The DAP is calculated by multiplying the agreed RAD amount by the government legislated interest rate (currently 7.9% per annum)
COMBINATION PAYMENT (RAD + DAP) You can opt to pay part of the accommodation payment as a lump sum RAD and then the balance via DAP payments. DAP payments will be calculated based on the outstanding RAD amount. If you choose a combination of RAD and DAP and you elect to have the DAP taken from the RAD, your DAP payment will increase over time as the RAD amount is reduced.

There are more payment options like RAC and DAC for partially supported residents.

Please reach out to one of our financial department staff for more clarification on [email protected]

Welcome to Hope Aged Care

Three aged care homes in metropolitan Melbourne. One aged care home in regional Victoria.

Brunswick

Gladstone Park

Sunshine

Swan Hill